Refund Policy

 

At Biocarm, your satisfaction is our top priority. That’s why we offer a full money-back guarantee on all purchases made through our website.

If for any reason you are not completely satisfied with your order, you can receive a full refund — no questions asked — within 90 calendar days of receiving your purchase.

To request a refund, please contact our Support Team at support@biocarm.com

Kindly provide the following information:

• First Name

• Last Name

• Email and Phone used to place the order

• Shipping Address

• Shipping City

• State

• Zip code

• Order Number

• Quantity of such items

You will receive a response within 48 hours, Monday through Friday, between 8:00 AM and 5:30 PM Pacific Standard Time. Our refund process is simple and hassle-free.

After completing the steps above, please allow time for communication with your credit card company or bank while your refund is being processed.

Once approved, it may take up to 7 business days for the refunded amount to appear on your card.